Shipping policy

Last updated: September 24, 2026

At Herboveda, we aim to deliver your order quickly, safely, and discreetly. Please read our shipping policy below for details.

1. Delivery Areas

We currently deliver all across Pakistan, including major and remote cities, through our trusted courier partners.

2. Delivery Time

Orders are typically delivered within 2-3 business days from the date of order confirmation. Delivery times may vary depending on your location:
- Major cities: 1-2 business days
- Other cities/remote areas: 3-4 business days

Please note that delivery times are estimates and not guaranteed. Delays may occasionally occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.

3. Order Processing

Orders are processed and dispatched within 24-48 hours of confirmation. You will receive updates regarding your order status, including a tracking number (if applicable) once your order is shipped.

4. Discreet Packaging

We understand the sensitive nature of our products. All orders are shipped in plain, unmarked packaging with no indication of the contents, ensuring complete privacy for our customers.

5. Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. Payment is collected by our courier partner at the time of delivery. Please ensure someone is available at the provided address to receive and pay for the order.

6. Shipping Charges

Shipping charges (if any) will be clearly displayed at checkout before you complete your order. We may offer free delivery on orders above a certain amount from time to time, as advertised on our website.

7. Order Tracking

Once your order is dispatched, you will be notified via SMS, WhatsApp, or phone call with delivery updates. For any tracking queries, please contact us directly.

8. Failed Delivery Attempts

If our courier partner is unable to deliver your order due to an incorrect address, unavailability, or refusal to accept the package, we will attempt to contact you to reschedule delivery. Repeated failed delivery attempts may result in order cancellation.

9. Incorrect Address

Please ensure your delivery address and phone number are accurate at the time of order. Herboveda is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

10. Contact Us

For any questions regarding shipping or your order status, please contact us:

WhatsApp: 03112716653
Email: herboveda9090@gmail.com